At Bravexora Traders Pvt. Ltd., we aim to provide a smooth and transparent shopping experience. Please review our cancellation policy below:

1. Order Cancellation by Customer

  • Orders can be cancelled before they are shipped.
  • Once the order has been shipped, cancellation requests may not be accepted.

2. Cancellation for Prepaid Orders

  • If a prepaid order is cancelled before shipment, a full refund will be processed to the original payment method.
  • Refunds are typically processed within 5–7 business days.

3. Cancellation for Cash on Delivery (COD) Orders

  • COD orders can be cancelled before shipment without any charges.
  • Repeated cancellations of COD orders may lead to restrictions on future COD purchases.

4. Refusal of COD Orders at Delivery

  • If a COD order is refused at the time of delivery without a valid reason, Bravexora reserves the right to limit or block COD services for the customer in future orders.

5. Cancellation by Bravexora
We reserve the right to cancel any order due to:

  • Product unavailability
  • Errors in pricing or product information
  • Suspicious or fraudulent activity
  • Issues with payment verification

In such cases, a full refund (if applicable) will be issued.

6. How to Cancel an Order
To request a cancellation, please contact us as soon as possible at:
Email: support@bravexora.com

We appreciate your understanding and cooperation in helping us maintain a reliable and efficient service.